Frequently Asked
Questions

Win Infosoft delivers enterprise IT services — generative AI, digital twin, cloud infrastructure, cybersecurity, managed IT, IT outsourcing, application development, and digital marketing. The company is ISO 9001 certified and CMMI Level 3 certified, based in Noida, India, and serves clients across India, USA, UK, and the Middle East.

Win Infosoft India Private Limited has operated since 2009 — over 15 years of continuous delivery across hundreds of enterprise engagements.

Win Infosoft holds ISO 9001:2015 certification (quality management) and CMMI Level 3 certification (process capability maturity). Both certifications are actively maintained and available for vendor evaluation.

The registered office is at C-50, Sector-34, Noida, Uttar Pradesh 201307, India. Phone: 0120-4367096. Email: [email protected].

Manufacturing, healthcare, aviation, oil & gas, energy & utilities, financial services, media & entertainment, infrastructure & construction, and government/public sector. See the Industries page for detail on each.

Services include custom LLM development, RAG (retrieval-augmented generation) pipeline architecture, AI agent development, AI integration into existing applications, prompt engineering, and AI governance audits. See the Generative AI page for the full scope.

AWS, Microsoft Azure, and Google Cloud Platform. Win Infosoft holds certifications on all three platforms and designs multi-cloud architectures to avoid vendor lock-in.

Yes. Native iOS (Swift) and Android (Kotlin) development, plus React Native for cross-platform apps. AI features can be embedded directly into the app architecture.

A digital twin is a live virtual model of a physical asset — a machine, production line, or facility — that updates in real time from sensors and operational data. It enables simulation, monitoring, and predictive maintenance without touching the physical asset.

Yes. Most engagements start with a development or implementation phase, followed by a managed services or support retainer. Clients do not need a separate vendor for each phase.

Project-based work uses fixed-price or time-and-materials models depending on scope clarity. Managed IT services use monthly per-device or per-user pricing. Outsourcing engagements use a monthly team retainer. All pricing is agreed upfront — no surprise invoices.

Discovery engagements and audits start at ₹2 lakhs. Full project implementations typically start at ₹15–20 lakhs. Managed IT and outsourcing retainers are priced per scope.

A discovery call can be scheduled within 2 business days. Project kickoff after contract signing typically happens within 1 week. Team assembly for outsourcing engagements takes 5–7 business days for standard skill sets.

The first call (30–45 minutes) is free. Discovery workshops and written proposals for complex engagements are also free as part of the pre-sales process.

NDAs are signed before any technical discussions. For clients in regulated industries, Win Infosoft can work entirely within the client's own infrastructure — no client data touches Win Infosoft systems.

For UK and EU clients, Win Infosoft operates as a data processor under GDPR-compliant data processing agreements. DPDP Act (India) compliance is built into all domestic engagements from 2024 onward.

References are available upon request after signing an NDA. Client names are not disclosed publicly.